Return, Refund & Cancellation Policy

Refund & Return Policy

Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. We do not accept returns for e-books or digital downloads and may not accept returns for Notebooks, Journals, and Customized products.

To complete your return, we require a receipt or proof of purchase.

You can return an order by clicking Return in the Orders section on the My Account page. (Click here to access the My Account dashboard).

(Don’t worry if you have not created an account with us before placing an order, the account is created automatically when you place an order with us. An e-mail containing the account details such as account name, default password and link to change the account password is sent along with the order confirmation e-mail. Alternatively, you can access your account using the log-in with OTP option by entering the mobile number used for placing the order. )

We will arrange a pick-up within 2-3 days of your request.

There are certain areas where we cannot provide a pick-up service. However, you can self-ship your product through any courier service, preferably Speed Post.

There are certain situations where only partial refunds are granted:

Any item not in its original condition is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 14 days after delivery.

Refunds

Once your return is received and inspected, we will send you an e-mail to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund request is approved, your refund will be processed, and a credit will automatically be applied to your original mode of payment within a certain number of days.

Refund will reflect as per the below-mentioned timelines, post-initiation:

  1. NEFT Refunds may take 5 to 7 working days.
  1. The payment Gateway refund process takes 5 to 7 working days excluding Saturdays/Sundays and Bank Holidays.

Late or missing refunds

If you haven’t received a refund, please check with your bank account again.

In case of a refund to Credit Cards, contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

In case of further difficulties, contact us by clicking here.

Cancellation Policy

You can cancel your order anytime before it is shipped by clicking Cancel in the Orders section on the My Account page. (Click here to access the My Account dashboard).

Please refer to this section regularly for any updates about our Refunds & Returns Policy.

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